Friday, January 10, 2014

0 Action required: Terms of Service violation - Account masbob suspended!

Hello masbob,

Your VPN account has been suspended due to having 5 connections at the same time. Please note that your VPN account entitles you for only 2 simultaneous connection, and it is non transferable. Please refer to our Terms of Service, under Section 3 'Our Subscription Plan, Payment and Refunds' for more info: http://www.hidemyass.com/legal/vpn-terms/

Please clarify the above matter and let us know what actions are you going to take to prevent this issue from happening again.

If you need to use the VPN on more than 2 computers/devices at the same time, you have to register and purchase additional accounts. If you require 5 accounts or more, kindly reply to this email or contact our sales team directly at sales@hidemyass.com to make a request for a bulk purchase pricing.

Thank you!

Kind regards,
HMA Team

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